Eleviare Payment Policy

1. Accepted Payment Methods

At Eleviare, we provide a range of secure payment methods to guarantee a seamless and hassle-free shopping experience. You can choose from the following payment options.

• American Express
• Apple Pay
• Google Pay
• MasterCard
• PayPal
• Afterpay (where applicable)
• UnionPay
  
• Visa

All payments are processed in Hong Kong Dollars (HKD).

2. Payment Processing

• Payments must be completed at the time of purchase.
• Orders will not be processed or shipped until full payment has been received.
• The order will not be confirmed if a payment is declined or fails.
  

3. Pricing & Currency

• All prices listed on the Eleviare website are in Hong Kong Dollars (HKD).
• Prices are subject to change without notice.
• Taxes and shipping fees will be calculated at checkout if applicable.
  

4. Secure Payment Processing

The Eleviare store uses SSL encryption and trusted payment gateways to ensure your transactions are secure.

We do not store your credit card or payment details.

5. Refunds & Chargebacks

• Refunds are processed according to our Return Policy.
• We will contest any unauthorized chargebacks. If you encounter any problems, please reach out to us first at info@eleviare.com.
  

6. Fraud Prevention

Eleviare reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.

Additional identity verification may be requested for high-value transactions.

7. Contact Us

Contact Information:

Store Name: Eleviare
Address: 2/F, 47A Fung Yuen Village, Tai Po, New Territories, Hong Kong
Email: info@eleviare.com
Phone: +85260235317

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT +8)

We do our best to reply to your e-mail within 1–2 business days.

Have questions? Our team is ready to help on our Contact page, or discover the passion behind our brand on our About Us page.